NewChoiceHealth, Inc. Privacy Policy

NewChoiceHealth, Inc., a Florida C Corporation, with offices located at 3 W Garden St., Suite 700, Pensacola, FL 32502, is a digital healthcare service firm focused on providing medical procedure cost transparency information.

Your privacy on the Internet is important to NewChoiceHealth, Inc. We want to make your experience on the Internet and with NewChoiceHealth, Inc. as comfortable and rewarding as possible, and we hope you take advantage of the Internet's vast array of offerings and opportunities with complete confidence.

Because we need a variety of information in order to provide NewChoiceHealth, Inc. Services to you, we want you to understand the terms and conditions surrounding our collection and use of that information.

What Information Do You Collect, and How Do You Use It?

NewChoiceHealth, Inc. requires customer information in order to better identify what the cost a selected medical procedures will be to you. Any and all of the information obtained through NewChoiceHealth, Inc. is required by NewChoiceHealth, Inc. or the participating medical and financial service providers. We may also receive information about you from 3rd party organizations. Customer information is broken down into two different categories:

Personal information is only used by NewChoiceHealth, Inc. and participating medical and financial service providers and partners to better inform you of what a particular medical procedure will cost. At no time will this information be shared or sold to anyone other than NewChoiceHealth, Inc. or the participating medical and financial service providers. We do not sell or trade personal information with third parties and have no intention of doing so in the future. Occasionally, we may use the general information to provide you with special promotional offers through The NewChoiceHealth, Inc. Network. If you prefer not to participate in such programs, please email us at customerservice@newchoicehealth.com.

Examples of other ways we may use your information include:

You provide your consent to collect your information when you inuire about services on our website, submit quote requests, contact our team, etc.

We use your contact information in compliance with applicable laws and regulations. We may contact you via the contact information you provide in your initial or subsequent contacts with our company and its team members and medical and financial service providers and partners.

How Does NewChoiceHealth, Inc. Protect Customer Information?

We use personal information only in order to provide you with the best service possible. We have security measures in place to prevent the loss, misuse, and alteration of the information under our control. We do not trade or sell your information to anyone and have no intention of doing so in the future.

Are Online Service Requests Really Safe?

Yes! When communicating personal information NewChoiceHealth, Inc. uses the industry standard security protocol Secure Sockets Layer (SSL) to encode your personal information before it is transmitted over the Internet. SSL works by creating a temporary, shared "key" (similar to a digital code book) that lets only the computers on either end of the transmission scramble and unscramble information. To anyone between the sender and the receiver, including all the servers that may relay the message, the SSL transmission between is indecipherable gibberish.

Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users and does not track personal information, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. We do not automatically link this automatically-collected data to personally identifiable information. We use a third-party tracking service called Google Analytics that uses cookies to track non-personally identifiable information about visitors to our site in the aggregate usage and volume statistics to help us improve our site.

Cookies & Tracking

We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your device for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's \"help\" file.

We set a persistent cookie to track how you found our site. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site. If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited. The session ID cookie links your session to your basket, so you will not be able to add any services to your basket or checkout without enabling cookies.

We use other common technologies to track use of our website and to provide some Third Party Partners limited ability to track this use (such as Google Analytics, Facebook Advertising Tools, etc.). These may include pixel tags, web beacons, etc.

You may be able to access third party websites through our site. These external sites may have their own privacy policies and data collection processes. We have no control over these.

NewChoiceHealth, Inc. will not collect or retain any information on you through the use of cookies or beacons if we become aware that you are in the European Union (EU).

Access to Personally Identifiable Information

We set a persistent cookie to track how you found our site. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site. If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited. The session ID cookie links your session to your basket, so you will not be able to add any services to your basket or checkout without enabling cookies.

Residents of California

If you are a California resident, you have the right under the California Consumer Privacy Act to request information about the collection of your personal information by NewChoiceHealth, Inc., or to access or delete your personal information. If you wish to do any of these things, please submit a request by email to customerservice@newchoicehealth.com.

NewChoiceHealth, Inc. will not discriminate against any consumer for exercising their rights under the California Consumer Privacy Act. However, depending on your data choices, certain services may necessarily be limited or unavailable.

NewChoiceHealth, Inc. does not sell any user personal information, as those terms are defined under the California Consumer Privacy Act.

Legal Obligations

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Changes To Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

Contacting The Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, please email us at customerservice@newchoicehealth.com.

In the news

CNN Health The Seattle Times NPR